# I get 404 when accessing to Litium backoffice

**URL:** <https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249>\
**Category:** Questions\
**Tags:** litium-6\
**Created:** [September 24, 2018, 12:17pm UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249 "2018-09-24T12:17:52Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 24, 2018, 12:17pm UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/1 "2018-09-24T12:17:52Z")

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When I want to run Litium back office ([www.site.com/litium](http://www.site.com/litium)) I get 404 result. Every other path and links of other pages work perfectly fine.  
I run locally, and I have “Url Rewrite” installed on my IIS. Litium version is 6 and my configurations is like my other co-workers. I tried also, with “Url Rewrite” disabled but problem did not solve. Also, I controlled files and folders permission, and they seem ok.

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**Author:** ![anusha.ganegoda](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/anusha.ganegoda/32/58_2.png) [@anusha.ganegoda](https://forum.litium.com/u/anusha.ganegoda)\
**Post date:** [September 24, 2018, 12:54pm UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/2 "2018-09-24T12:54:38Z")

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Do you have [www.site.com](http://www.site.com/litium) in your hosts file, pointing to your local machine?

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**Author:** ![patric.forsgard](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/patric.forsgard/32/10_2.png) [@patric.forsgard](https://forum.litium.com/u/patric.forsgard)\
**Post date:** [September 24, 2018, 2:44pm UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/3 "2018-09-24T14:44:55Z")

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Do you have the `Litium.Studio.UI.Resource.dll` in the bin folder?

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 7:23am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/4 "2018-09-25T07:23:53Z")

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Yes, I have mapped [www.site.com](http://www.site.com) to localhost in c:\Windows\System32\drivers\etc\hosts file. I have try several settings there. but it doesn’t solved.

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 7:30am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/5 "2018-09-25T07:30:03Z")

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Yes, I have “Litium.Studio.UI.Resource.dll” in C:[Project Path]\src\Web\bin\ and it has version 6.1.1

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**Author:** ![patric.forsgard](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/patric.forsgard/32/10_2.png) [@patric.forsgard](https://forum.litium.com/u/patric.forsgard)\
**Post date:** [September 25, 2018, 7:36am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/6 "2018-09-25T07:36:19Z")

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Is the public site working (if you exclude the `litium` in the url) ?

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 7:38am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/7 "2018-09-25T07:38:59Z")

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Yes, we can browse everywhere in the website. all links and pages seem work properly.

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**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [September 25, 2018, 7:54am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/8 "2018-09-25T07:54:40Z")

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This worked from the start right? Something must have been altered since it does not recognize the BO url anymore.

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**Author:** ![anusha.ganegoda](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/anusha.ganegoda/32/58_2.png) [@anusha.ganegoda](https://forum.litium.com/u/anusha.ganegoda)\
**Post date:** [September 25, 2018, 8:10am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/9 "2018-09-25T08:10:51Z")

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Are you running through Visual Studio? or have you set up the IIS?  
If you have setup IIS, if you add a new binding, [mysite.localtest.me](http://mysite.localtest.me) (both http and https) and try to browse [mysite.localtest.me/Litium](http://mysite.localtest.me/Litium) what happens?

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 8:57am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/10 "2018-09-25T08:57:30Z")

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I run it on IIS not Visual Studio. I have tried both http and https, but still I get 404.

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 9:02am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/11 "2018-09-25T09:02:39Z")

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Yes, we made some changes to ProductsDefinitionSetup.cs and after that we find out that BackOffice gives us 404. Despite of that we reverse our changes, and tried alternatives.

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**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [September 25, 2018, 9:20am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/12 "2018-09-25T09:20:12Z")

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> [@alireza](#):
>
> ProductsDefinitionSetup

You might have changed something in DB that you must erase maually.  
Have you tried to clean ApplicationPool and restart Website?

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**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [September 25, 2018, 9:23am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/13 "2018-09-25T09:23:16Z")

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Also try throwing Bin folder and object folder to thrash and Build again in Web project before restarting app-pools and website.

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<div class="post-metadata">

**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 9:56am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/14 "2018-09-25T09:56:59Z")

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I deleted Bin and Obj folder to “Recycle Bin” and rebuilt app and restarted website. But I still get 404 accessing BackOffice

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<div class="post-metadata">

**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [September 25, 2018, 10:03am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/15 "2018-09-25T10:03:54Z")

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And restarted Application-Pool also? I think something is not correct in DB.

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<div class="post-metadata">

**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 11:18am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/16 "2018-09-25T11:18:28Z")

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I restarted the application pool, but the error persists. We use a shared database on Azure and my other college use the same database and they don’t have any problem.

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**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [September 25, 2018, 11:29am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/17 "2018-09-25T11:29:38Z")

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How about if you start a new site with e.g [site-name.localtest.me](http://site-name.localtest.me) and point to your project folder and add new bindings also for https. Did you also try that?

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**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 25, 2018, 11:52am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/18 "2018-09-25T11:52:57Z")

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I tried this but still the problem exists. both on http and https.

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**Author:** ![marten](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/marten/32/11_2.png) [@marten](https://forum.litium.com/u/marten)\
**Post date:** [September 26, 2018, 7:19am UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/19 "2018-09-26T07:19:10Z")

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Since it works for your co-workers, can you compare your site folder with them for file or file-content differences?

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<div class="post-metadata">

**Author:** ![alireza](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/alireza/32/331_2.png) [@alireza](https://forum.litium.com/u/alireza)\
**Post date:** [September 26, 2018, 12:45pm UTC](https://forum.litium.com/t/i-get-404-when-accessing-to-litium-backoffice/249/20 "2018-09-26T12:45:43Z")

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We reinstall IIS and UrlRewrite and the problem fixed. We don’t know why and what was the problem. But anyway, thanks to all whom tried to help us.
