# Klarna and Litium order grand total mismatch

**URL:** <https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740>\
**Category:** Questions\
**Created:** [October 25, 2022, 7:57am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740 "2022-10-25T07:57:53Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![camillaeriksson](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@camillaeriksson](https://forum.litium.com/u/camillaeriksson)\
**Post date:** [October 25, 2022, 7:57am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/1 "2022-10-25T07:57:53Z")

</div>

The order total is not the same on the Litium order as the amount sent to Klarna, resulting in a order total mismatch.

Litium order GrandTotal: 13983 cents  
Reserved amount at Klarna: 13982 cents

 ![4](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/222ef85fd71537ad8db722d621a7e452bd93e3df.jpeg)

Seems to be same problem as here:

> [@Wrong Total sent to Klarna](https://forum.litium.com/t/wrong-total-sent-to-klarna/1423):
>
> It looks like the wrong grand total is sent to Klarna: Item (With VAT) 6 752,50 kr Shipping (With VAT) 326,625 kr GrandTotal should be 7 079,125 kr (rounded to 7 079,13 kr) In the litium.log it looks like 7 079,12 kr is sent to klarna Litium version: 7.4

But we are using Litium 7.6.1.

---

<div class="post-metadata">

**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [October 25, 2022, 8:28am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/2 "2022-10-25T08:28:04Z")

</div>

What is your Klarna AddOn version?  
See release notes [here.](https://docs.litium.com/documentation/add-ons/payment-extensions/klarna/release-notes)

---

<div class="post-metadata">

**Author:** ![camillaeriksson](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@camillaeriksson](https://forum.litium.com/u/camillaeriksson)\
**Post date:** [October 25, 2022, 9:15am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/3 "2022-10-25T09:15:35Z")

</div>

We use 4.7.123 (prelease)

---

<div class="post-metadata">

**Author:** ![camillaeriksson](https://avatars.discourse-cdn.com/v4/letter/c/a87d85/32.png) [@camillaeriksson](https://forum.litium.com/u/camillaeriksson)\
**Post date:** [October 31, 2022, 8:07am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/4 "2022-10-31T08:07:44Z")

</div>

We’re still having problems with this. Do you have any suggestions on what may cause this?

---

<div class="post-metadata">

**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [October 31, 2022, 8:34am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/5 "2022-10-31T08:34:14Z")

</div>

We need more details to investigate how the order total mismatch, could you open a support case on this please.

---

<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/12eddac3b8b661de1db86af10ac8151b571e6fb9.png) [@system](https://forum.litium.com/u/system)\
**Post date:** [November 28, 2022, 8:34am UTC](https://forum.litium.com/t/klarna-and-litium-order-grand-total-mismatch/2740/6 "2022-11-28T08:34:53Z")

</div>

Closed on November 28, 2022, 8:34am UTC

This topic was automatically closed 28 days after the last reply. New replies are no longer allowed.