# Klarna payment status pending

**URL:** <https://forum.litium.com/t/klarna-payment-status-pending/3258>\
**Category:** Questions\
**Tags:** litium-7\
**Created:** [May 2, 2024, 12:56pm UTC](https://forum.litium.com/t/klarna-payment-status-pending/3258 "2024-05-02T12:56:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gokul.gopi](https://avatars.discourse-cdn.com/v4/letter/g/53a042/32.png) [@gokul.gopi](https://forum.litium.com/u/gokul.gopi)\
**Post date:** [May 2, 2024, 12:56pm UTC](https://forum.litium.com/t/klarna-payment-status-pending/3258/1 "2024-05-02T12:56:38Z")

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It seems this order payment got stuck in pending status, can see below in the logs. Could you help us find the issue?

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/60a72ae85e48783abe76b075238c4336b56cfb90.png)

 ![image](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/24c09e1d5374b55a83c46582c041e8b261dc1b71.png)

Litium version: 7.6.1

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**Author:** ![felixfroberg](https://avatars.discourse-cdn.com/v4/letter/f/4bbf92/32.png) [@felixfroberg](https://forum.litium.com/u/felixfroberg)\
**Post date:** [May 6, 2024, 8:26am UTC](https://forum.litium.com/t/klarna-payment-status-pending/3258/2 "2024-05-06T08:26:56Z")

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The response from Klarna says Unauthorized so that looks like it could be the source of the issue. Did other orders work right before/after this one was placed, or are there similar responses from Klarna? Also, is the order available in the Klarna portal ([portal.klarna.com](http://portal.klarna.com))?

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**Author:** ![gokul.gopi](https://avatars.discourse-cdn.com/v4/letter/g/53a042/32.png) [@gokul.gopi](https://forum.litium.com/u/gokul.gopi)\
**Post date:** [May 6, 2024, 8:28am UTC](https://forum.litium.com/t/klarna-payment-status-pending/3258/3 "2024-05-06T08:28:52Z")

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orders did work before and after this order, this particular order is not found in klarna, and klarna doesn’t have any logs, that it has been sent to klarna.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/12eddac3b8b661de1db86af10ac8151b571e6fb9.png) [@system](https://forum.litium.com/u/system)\
**Post date:** [June 3, 2024, 8:29am UTC](https://forum.litium.com/t/klarna-payment-status-pending/3258/4 "2024-06-03T08:29:18Z")

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Closed on June 3, 2024, 8:29am UTC

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