# Nets Easy order not charged from Litium

**URL:** <https://forum.litium.com/t/nets-easy-order-not-charged-from-litium/2285>\
**Category:** Questions\
**Tags:** litium-7\
**Created:** [November 4, 2021, 9:00am UTC](https://forum.litium.com/t/nets-easy-order-not-charged-from-litium/2285 "2021-11-04T09:00:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ericsj11](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/ericsj11/32/899_2.png) [@Ericsj11](https://forum.litium.com/u/Ericsj11)\
**Post date:** [November 4, 2021, 9:00am UTC](https://forum.litium.com/t/nets-easy-order-not-charged-from-litium/2285/1 "2021-11-04T09:00:47Z")

</div>

What can casuse this behaviour? (Only 1 order of many)  
It is in prod, We change delivery to “Delivered”.  
Litium tries to charge, gets stuck in InitiatedCompleteTransaction.  
Then we have to charge in Nets.

2021-11-03 16:07:11 - Execute Charge initiated.  
11/4/2021 8:48:57 AM - Payment status not synchronizable, change it from Nets portal!.

What causes the order to not be chargeble from Litium? But no problem charging in Nets

Litium version: 7.7.1  
Nets version: 6.3.103-pre01

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<div class="post-metadata">

**Author:** ![steve.redstorm](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/steve.redstorm/32/14_2.png) [@steve.redstorm](https://forum.litium.com/u/steve.redstorm)\
**Post date:** [November 4, 2021, 2:04pm UTC](https://forum.litium.com/t/nets-easy-order-not-charged-from-litium/2285/2 "2021-11-04T14:04:02Z")

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The payment staus must be ExecuteReserve otherwise it does not handle it.

```auto
else if (summary.ReservedAmount != 0)
     {
        if (PaymentInfo.PaymentStatus == PaymentStatus.ExecuteReserve )
              {
                  PaymentInfo.SetPaymentStatus((short)PaymentStatus.Reserved, token);
                  _netsCheckoutService.AppendExternalMessageOnPayment(PaymentInfo, "Synchronizing Payment Reserved");
                  return;
              }
        _netsCheckoutService.AppendExternalMessageOnPayment(PaymentInfo, "Payment status not synchronizable, change it from Nets portal!");
     }

```

You need to Charge it before setting to Delivered.

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<div class="post-metadata">

**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/12eddac3b8b661de1db86af10ac8151b571e6fb9.png) [@system](https://forum.litium.com/u/system)\
**Post date:** [December 2, 2021, 2:04pm UTC](https://forum.litium.com/t/nets-easy-order-not-charged-from-litium/2285/3 "2021-12-02T14:04:38Z")

</div>

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