# What could cause global campaigns to only show up in incognito?

**URL:** <https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206>\
**Category:** Questions\
**Created:** [November 13, 2019, 9:49am UTC](https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206 "2019-11-13T09:49:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Robin.w](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/robin.w/32/75_2.png) [@Robin.w](https://forum.litium.com/u/Robin.w)\
**Post date:** [November 13, 2019, 9:49am UTC](https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206/1 "2019-11-13T09:49:55Z")

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Hi, we are having some sporadic and strange campaign issues, sometimes the campaigns prices are not visible on a listing or category, but are visible if you visit the site in incognito or clear everything.

One time loging out helpt, often clearing the cart helps, sometimes the cart is empty, the user is not logged in, and only incognito or a clearing seams to help.

It happens very sporadically so it’s hard to debug but it does not seem related to different fronts. And I just need to understand what could possibly be involved?

Litium version: 7.3

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**Author:** ![NilsN](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/nilsn/32/302_2.png) [@NilsN](https://forum.litium.com/u/NilsN)\
**Post date:** [November 14, 2019, 8:57am UTC](https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206/2 "2019-11-14T08:57:26Z")

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Do you have more than one channel on the same domain?

There was a bug that was fixed in Litium Accelerator 7.2:

> **[Login](https://docs.litium.com/system_pages/login_ls?RedirectUrl=%2fsupport%2fbugs%2fbug_details%3fid%3d44971)**
>
> Login

> [@Shoppingcart with two channels and one domain](https://forum.litium.com/t/shoppingcart-with-two-channels-and-one-domain/546):
>
> We have a Litium 7.0.1 solution with Acclerator 7.0.1 and we will be using one domain with multiple channels. [domain.com](http://domain.com) (Channel 1) (culture sv-se, currency, SEK, connected to pricelist) [Website Domain Names, Online Stores & Hosting - Domain.com](http://domain.com/en) (Channel 2) (culture en-us, currenct EUR, no connected pricelists) This setup result is both channels sharing the same shoppingcart and the cart isn’t updated switching between the channels. The first visited channels defines the shoppingcart so if i…

I see that you’re using Litium 7.3 now, but maybe you’ve upgraded?

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<div class="post-metadata">

**Author:** ![Robin.w](https://yyz2.discourse-cdn.com/flex030/user_avatar/forum.litium.com/robin.w/32/75_2.png) [@Robin.w](https://forum.litium.com/u/Robin.w)\
**Post date:** [November 14, 2019, 12:20pm UTC](https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206/3 "2019-11-14T12:20:03Z")

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We only have one Channel per domain, and it’s present in 7.3, any insight of what part to debug would be grate, what session could possible be involved? For en example how can older products in the cart messup the campaign prices on category listings?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex030/uploads/litium/original/1X/12eddac3b8b661de1db86af10ac8151b571e6fb9.png) [@system](https://forum.litium.com/u/system)\
**Post date:** [December 12, 2019, 12:20pm UTC](https://forum.litium.com/t/what-could-cause-global-campaigns-to-only-show-up-in-incognito/1206/4 "2019-12-12T12:20:10Z")

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