# \#klarna **URL:** https://forum.litium.com/tag/klarna/7.md [Latest](https://forum.litium.com/latest.md) · [Categories](https://forum.litium.com/categories.md) · [Tags](https://forum.litium.com/tags.md) --- ## [Klarna change order of payment options](https://forum.litium.com/t/klarna-change-order-of-payment-options/3384)
**Author:** [@zetterbergm](https://forum.litium.com/u/zetterbergm)\ **Replies:** 1\ **Last updated:** [November 4, 2024, 12:01pm UTC](https://forum.litium.com/t/klarna-change-order-of-payment-options/3384 "2024-11-04T12:01:14Z")
Does someone know if it is possible to change order of the payment options displayed in the checkout? If it is possible, are the configuration done in Klarna or by sending it as parameters into the app? Klarna app versi… --- ## [Order and Shipment question with Klarna](https://forum.litium.com/t/order-and-shipment-question-with-klarna/3137)
**Author:** [@jt-exsitec](https://forum.litium.com/u/jt-exsitec)\ **Replies:** 0\ **Last updated:** [November 9, 2023, 11:50am UTC](https://forum.litium.com/t/order-and-shipment-question-with-klarna/3137 "2023-11-09T11:50:43Z")
Hi, I have a few questions regarding Litium, Shipments and Klarna and the flow between the customers ERP. When ERP is sending back shipment data, are “promotion” order rows required to complete an order in Litium and … --- ## [Weight based pricing with Klarna and Visma Business](https://forum.litium.com/t/weight-based-pricing-with-klarna-and-visma-business/3055)
**Author:** [@jt-exsitec](https://forum.litium.com/u/jt-exsitec)\ **Replies:** 0\ **Last updated:** [September 18, 2023, 6:38am UTC](https://forum.litium.com/t/weight-based-pricing-with-klarna-and-visma-business/3055 "2023-09-18T06:38:48Z")
Hello, We’re having some challenges regarding weight based products and pricing. There is a lot to cover and I’ll try to as clear as possible. Our customer has a product that is stocked as a weight-product in their ER… --- ## [Klarna app set phone as mandatory in checkout](https://forum.litium.com/t/klarna-app-set-phone-as-mandatory-in-checkout/2866)
**Author:** [@Spotonkastebo](https://forum.litium.com/u/Spotonkastebo)\ **Replies:** 1\ **Last updated:** [March 3, 2023, 1:17pm UTC](https://forum.litium.com/t/klarna-app-set-phone-as-mandatory-in-checkout/2866 "2023-03-03T13:17:03Z")
Is it possible using the klarna app (1.6.0) and litium 8.8 to make phone/mobile mandatory in klarna checkout for germany? Think it is mandatory by default for countries like sweden. But for germany this is not the case… --- ## [Klarna denied user](https://forum.litium.com/t/klarna-denied-user/2862)
**Author:** [@gokul.gopi](https://forum.litium.com/u/gokul.gopi)\ **Replies:** 1\ **Last updated:** [February 23, 2023, 5:26pm UTC](https://forum.litium.com/t/klarna-denied-user/2862 "2023-02-23T17:26:10Z")
Hi, We had the issue with Pay\_By\_Card, and fixed it by an upgrade as mentioned in Klarna Pay\_By\_Card error but now when we test with the denied user, it still seems to place the order successfully, is it supposed to wo… --- ## [Custom shipping options in Klarna for Litium 8](https://forum.litium.com/t/custom-shipping-options-in-klarna-for-litium-8/2848)
**Author:** [@Ericsj11](https://forum.litium.com/u/Ericsj11)\ **Replies:** 5\ **Last updated:** [February 10, 2023, 10:12am UTC](https://forum.litium.com/t/custom-shipping-options-in-klarna-for-litium-8/2848 "2023-02-10T10:12:04Z")
How can I use custom shipping options in Klarna for Litium 8? In Litium 7 it was possible with KlarnaPaymentConfigV3 =\> UpdateDataSentToKlarna =\> klarnaCheckoutOrder.ShippingOptions. Is it possible to replicate that in… --- ## [Klarna checkout shipping information](https://forum.litium.com/t/klarna-checkout-shipping-information/2838)
**Author:** [@jt-exsitec](https://forum.litium.com/u/jt-exsitec)\ **Replies:** 2\ **Last updated:** [February 3, 2023, 1:51pm UTC](https://forum.litium.com/t/klarna-checkout-shipping-information/2838 "2023-02-03T13:51:11Z")
Hi, We’re currently running a Litium (8.7.2) project that is using Klarna (1.5.0) and we’ve set up an integration to Unifaun through Klarna. However, we’re having some issues with shipping information, weight informati… --- ## [Klarna Add-On v3 configuration for multi-channel multi-country sites](https://forum.litium.com/t/klarna-add-on-v3-configuration-for-multi-channel-multi-country-sites/2821)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 1\ **Last updated:** [January 20, 2023, 2:05pm UTC](https://forum.litium.com/t/klarna-add-on-v3-configuration-for-multi-channel-multi-country-sites/2821 "2023-01-20T14:05:03Z")
We have a single-website, single-language, single-country, single-channel site with Klarna Checkout. We are expanding to a single-website, multi-language, multi-country, multi-channel site like this: www.shop.se - it… --- ## [Trigger order payment capture from code (Klarna, Litium 8)](https://forum.litium.com/t/trigger-order-payment-capture-from-code-klarna-litium-8/2782)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 2\ **Last updated:** [December 9, 2022, 11:34am UTC](https://forum.litium.com/t/trigger-order-payment-capture-from-code-klarna-litium-8/2782 "2022-12-09T11:34:40Z")
How do I trigger payment capture on an order from code in Litium 8? We are using the Klarna App, and want to trigger payment capture in certain scenarios. Setting the order state to Processing and then to Completed (aft… --- ## [No shipments created for placed sales orders in Litium 8](https://forum.litium.com/t/no-shipments-created-for-placed-sales-orders-in-litium-8/2776)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 6\ **Last updated:** [December 9, 2022, 3:26pm UTC](https://forum.litium.com/t/no-shipments-created-for-placed-sales-orders-in-litium-8/2776 "2022-12-09T15:26:43Z")
In Litium 7, when using Klarna and Klarna Shipping, a delivery/shipment is automatically created with state INIT when an order is placed. In Litium 8, when using the Klarna App and Klarna Shipping, no shipments are crea… --- ## [Klarna checkout address update](https://forum.litium.com/t/klarna-checkout-address-update/2774)
**Author:** [@Spotonkastebo](https://forum.litium.com/u/Spotonkastebo)\ **Replies:** 1\ **Last updated:** [November 30, 2022, 3:57pm UTC](https://forum.litium.com/t/klarna-checkout-address-update/2774 "2022-11-30T15:57:08Z")
Think i have asked this somewhere before but i just cant find it. Are there any callbacks from the klarna app to litium when address information is updated in the klarna widget? We want to updated another widget on the … --- ## [Send Shipping Attributes to Klarna Shipping in Litium 8](https://forum.litium.com/t/send-shipping-attributes-to-klarna-shipping-in-litium-8/2719)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 4\ **Last updated:** [October 12, 2022, 7:19pm UTC](https://forum.litium.com/t/send-shipping-attributes-to-klarna-shipping-in-litium-8/2719 "2022-10-12T19:19:32Z")
We need to send shipping attributes to Klarna Shipping for the Klarna Shipping shipping rules & the TMS integration to work correctly. In Litium 7, this was done using UpdateDataSentToKlarna and ShippingAttributes and e… --- ## [Update Klarna HPP order lines with image and url?](https://forum.litium.com/t/update-klarna-hpp-order-lines-with-image-and-url/2694)
**Author:** [@abergman](https://forum.litium.com/u/abergman)\ **Replies:** 7\ **Last updated:** [October 5, 2022, 9:49am UTC](https://forum.litium.com/t/update-klarna-hpp-order-lines-with-image-and-url/2694 "2022-10-05T09:49:25Z")
Is it possible to update Klarna HPP order lines with product image and url? As I understand it is possible when using Klarna checkout, but is it possible with Klarna HPP? Litium version: 7.7.3 --- ## [Klarna: Provide own value for merchant\_reference2 before payment is activated](https://forum.litium.com/t/klarna-provide-own-value-for-merchant-reference2-before-payment-is-activated/2654)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 1\ **Last updated:** [August 23, 2022, 8:32am UTC](https://forum.litium.com/t/klarna-provide-own-value-for-merchant-reference2-before-payment-is-activated/2654 "2022-08-23T08:32:48Z")
The Litium 7 Klarna plug-in sets the merchant\_reference2 (“Butiksreferens #2”) to the Delivery id/guid. Is there a way to provide our own value instead? We don’t have the desired value at checkout when the payment is cr… --- ## [Klarna integration missing folder "ProviderReportCallbackItem"](https://forum.litium.com/t/klarna-integration-missing-folder-providerreportcallbackitem/2551)
**Author:** [@victorjonsson](https://forum.litium.com/u/victorjonsson)\ **Replies:** 2\ **Last updated:** [April 25, 2022, 9:29am UTC](https://forum.litium.com/t/klarna-integration-missing-folder-providerreportcallbackitem/2551 "2022-04-25T09:29:28Z")
From out of nowhere we started to get exceptions with the following message: Could not find a part of the path ‘\\ad.litiumdrift.se\\dfs\\Litiumdrift03\\Jollyroom-Rev2\\Files\\KlarnaV3\\Buckets\\ProviderReportCallbackItem’. We… --- ## [Klarna Shipping Assistant fallback delivery method](https://forum.litium.com/t/klarna-shipping-assistant-fallback-delivery-method/2502)
**Author:** [@jesper.forisdahl](https://forum.litium.com/u/jesper.forisdahl)\ **Replies:** 0\ **Last updated:** [March 17, 2022, 9:54am UTC](https://forum.litium.com/t/klarna-shipping-assistant-fallback-delivery-method/2502 "2022-03-17T09:54:29Z")
Hello good people of Litium Forum We are using Klarna Checkout with Klarna Shipping Assistant for our client. And I remember I read, somewhere (probably on Klarna shipping assistant docs) that we should supply a fallbac… --- ## [Klarna checkout payment pending status](https://forum.litium.com/t/klarna-checkout-payment-pending-status/2500)
**Author:** [@Spotonkastebo](https://forum.litium.com/u/Spotonkastebo)\ **Replies:** 2\ **Last updated:** [March 17, 2022, 8:08am UTC](https://forum.litium.com/t/klarna-checkout-payment-pending-status/2500 "2022-03-17T08:08:22Z")
Hi, I have not encountered pendingstatus in klarna before and the litium statemachine for confirmed and processing transition sees pending, reserved and paid as ok. Are there any recommendations regarding how to handle … --- ## [Send product url and image to Klarna on order lines](https://forum.litium.com/t/send-product-url-and-image-to-klarna-on-order-lines/2423)
**Author:** [@victorjonsson](https://forum.litium.com/u/victorjonsson)\ **Replies:** 2\ **Last updated:** [February 14, 2022, 10:20am UTC](https://forum.litium.com/t/send-product-url-and-image-to-klarna-on-order-lines/2423 "2022-02-14T10:20:46Z")
If you take a look at Litium.AddOns.Klarna.KlarnaPayments.Builders.OrderLineBuilder.Build it seems that the KCO plugin does not send in product image and url on order lines. Do you have any suggestions on how to accompli… --- ## [Klarna: Different CheckoutOptions per delivery country](https://forum.litium.com/t/klarna-different-checkoutoptions-per-delivery-country/2288)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 2\ **Last updated:** [November 5, 2021, 9:10am UTC](https://forum.litium.com/t/klarna-different-checkoutoptions-per-delivery-country/2288 "2021-11-05T09:10:56Z")
We need different CheckoutOptions per delivery country in our Klarna Checkout. Specifically, we need to make the date of birth aka the social security number mandatory for some countries because of distributor requiremen… --- ## [Change API url for Klarna Addon](https://forum.litium.com/t/change-api-url-for-klarna-addon/2158)
**Author:** [@rickard.niklasson](https://forum.litium.com/u/rickard.niklasson)\ **Replies:** 2\ **Last updated:** [August 4, 2021, 12:18pm UTC](https://forum.litium.com/t/change-api-url-for-klarna-addon/2158 "2021-08-04T12:18:36Z")
Hi, The Klarna Addon currently picks the API Url based on the salesCountry (and isTestAccount) for the configured paymentAccount. This logic unfortunately does not work for my client’s current Klarna setup. They have a… --- ## ["Sign up and login" when using Klarna Checkout](https://forum.litium.com/t/sign-up-and-login-when-using-klarna-checkout/2109)
**Author:** [@kdxperbol](https://forum.litium.com/u/kdxperbol)\ **Replies:** 7\ **Last updated:** [July 6, 2021, 1:02pm UTC](https://forum.litium.com/t/sign-up-and-login-when-using-klarna-checkout/2109 "2021-07-06T13:02:11Z")
The accelerator has a nifty “sign up and login” feature in the default checkout. What’s the easiest way to recreate this functionality when using Klarna Checkout (KCO)? I can’t find any code being executed during the ch… --- ## [Klarna Checkout with Shipping Assistant, shipping cost](https://forum.litium.com/t/klarna-checkout-with-shipping-assistant-shipping-cost/2087)
**Author:** [@jesper.forisdahl](https://forum.litium.com/u/jesper.forisdahl)\ **Replies:** 2\ **Last updated:** [June 4, 2021, 11:11am UTC](https://forum.litium.com/t/klarna-checkout-with-shipping-assistant-shipping-cost/2087 "2021-06-04T11:11:25Z")
We have Klarna Checkout with KSS that fetches shipping methods from Consignor. This works fine, but it seems there is an issue with updating the order in Litium. Since the grand total of the Klarna-order is higher than … --- ## [Klarna Checkout with Shipping Assistant Q&A](https://forum.litium.com/t/klarna-checkout-with-shipping-assistant-q-a/2021)
**Author:** [@jesper.forisdahl](https://forum.litium.com/u/jesper.forisdahl)\ **Replies:** 1\ **Last updated:** [April 28, 2021, 8:29am UTC](https://forum.litium.com/t/klarna-checkout-with-shipping-assistant-q-a/2021 "2021-04-28T08:29:24Z")
I’m not sure if this is a question that should be directed to Klarna, but we are working with a client that wants to use Klarna Checkout with the Shipping Assistant. The Shipping Assistant is going to fetch shipment meth… --- ## [Change a Klarna order after it's Reserved](https://forum.litium.com/t/change-a-klarna-order-after-its-reserved/1994)
**Author:** [@Ericsj11](https://forum.litium.com/u/Ericsj11)\ **Replies:** 2\ **Last updated:** [April 16, 2021, 10:42am UTC](https://forum.litium.com/t/change-a-klarna-order-after-its-reserved/1994 "2021-04-16T10:42:41Z")
We have a tricky scenario regarding Klarna. Customer places order Order gets reserved in Klarna The inventory warehouse says “We can only deliver 2 of 3 items in the order” Customer service asks the customer if 2 is Ok… --- ## [Klarna HPP reserve headless payment](https://forum.litium.com/t/klarna-hpp-reserve-headless-payment/1918)
**Author:** [@Johan](https://forum.litium.com/u/Johan)\ **Replies:** 4\ **Last updated:** [March 15, 2021, 1:42pm UTC](https://forum.litium.com/t/klarna-hpp-reserve-headless-payment/1918 "2021-03-15T13:42:48Z")
Hi I cant reserve Klarna payments while using Klarna Hosted Pages (isKlarnaCheckoutEnabled=true and isKlarnaPaymentsHppEnabled=true in Litium.AddOns.Klarna.dll.config). When the user returns from Klarna the payment stat… --- ## [Klarna Order confirmation in Accelerator](https://forum.litium.com/t/klarna-order-confirmation-in-accelerator/1930)
**Author:** [@Ericsj11](https://forum.litium.com/u/Ericsj11)\ **Replies:** 3\ **Last updated:** [March 10, 2021, 3:23pm UTC](https://forum.litium.com/t/klarna-order-confirmation-in-accelerator/1930 "2021-03-10T15:23:33Z")
Is there a way to show Klarnas Order confirmation in the Accelerator with some setting/setup? I can’t find anything, so i guess i have to implement that myself? Litium version: 7.6 --- ## [Klarna Checkout error when using domain name prefix](https://forum.litium.com/t/klarna-checkout-error-when-using-domain-name-prefix/1878)
**Author:** [@Johan](https://forum.litium.com/u/Johan)\ **Replies:** 2\ **Last updated:** [February 12, 2021, 4:29pm UTC](https://forum.litium.com/t/klarna-checkout-error-when-using-domain-name-prefix/1878 "2021-02-12T16:29:25Z")
We get some critical errors when using Klarna Checkout and have a few language channels with the same domain name but with different prefixes, like this: example.com/se example.com/en example.com/dk If you first visi… --- ## [Adding custom attributes to the Klarna iFrame?](https://forum.litium.com/t/adding-custom-attributes-to-the-klarna-iframe/1811)
**Author:** [@victorjonsson](https://forum.litium.com/u/victorjonsson)\ **Replies:** 2\ **Last updated:** [December 16, 2020, 9:53am UTC](https://forum.litium.com/t/adding-custom-attributes-to-the-klarna-iframe/1811 "2020-12-16T09:53:35Z")
Are there any way one could modify the rendering of the Klarna iframe? There are parameters we need to send to Klarna via the iframe, is there anyway to add custom attributes to the iframe somehow? --- ## [Klarna, Klarna Spipping Service, Unifaun](https://forum.litium.com/t/klarna-klarna-spipping-service-unifaun/1688)
**Author:** [@jonwid](https://forum.litium.com/u/jonwid)\ **Replies:** 3\ **Last updated:** [October 8, 2020, 7:16am UTC](https://forum.litium.com/t/klarna-klarna-spipping-service-unifaun/1688 "2020-10-08T07:16:56Z")
Hi. I’m trying to integrate the Accelerator with Klarna checkout and the Klarna Shipping Service addons. I’ve successfully configured Klarna but after I added the KSS addon I get this error in the Klarna Widget. I hav… --- ## [Litum initiate klarna capture flow](https://forum.litium.com/t/litum-initiate-klarna-capture-flow/1584)
**Author:** [@carl.sjoholm](https://forum.litium.com/u/carl.sjoholm)\ **Replies:** 5\ **Last updated:** [September 9, 2020, 6:06am UTC](https://forum.litium.com/t/litum-initiate-klarna-capture-flow/1584 "2020-09-09T06:06:00Z")
I want to initiate Klarna capture flow via code, but how do I initiate the state engine? The general flow of the application is: Order -\> Handle -\> Payment -\> Confirm -\> Capture In other terms: Litium -\> Erp -\> Klarn… [Next page](https://forum.litium.com/tag/klarna/7.md?match_all_tags=true&page=1&tags%5B%5D=klarna)