Don’t know if this is enough information to make any kind of assessment, but we keep getting errors about campaigns in the logs. Like the one below. What could be the problem, or what are things worthy of checking when getting this kind of error?
Campaign ‘test’ temporary suspended, reason: Object reference not set to an instance of an object.
System.NullReferenceException: Object reference not set to an instance of an object.
at Litium.Foundation.Modules.ECommerce.Plugins.Campaigns.CampaignProcessor.Process(CampaignInfo campaign, ConditionArgs conditionArgs)
at Litium.Foundation.Modules.ECommerce.Plugins.Campaigns.CampaignProcessor.Process(CampaignProcessorArgs args)
Something in the campaign condition that is connected to the campaign is throwing exception. From the above message it is not possible to say what condition that is responsible for the issue.
What is the action and conditions that you are using for the campaign?
Even the action can result in a condition, in this case you have a condition that the product should be in the assortment.
If you try the same setup in example demo-site, is it reproducible? If it is I suggest that you report that as a bug on docs, otherwise you need to try to figure out what the difference is between the demo-site and your installation that causing the issue for the campaign.