What causes the below error to trigger and the order is in order waiting confirmation status it never gets confirmed. For the order with Id f0db6595-28bd-44a1-90fc-87eb7fe430a3 (W10276), state transition engine could not determine whether user has order approval role or not for the user id 00000000…

Have a look at this thread: [image] Possible to transition Litium B2B order processor order from backoffice Questions Is it possible to make a order transition from waitingForConfirmation to confirmed via backoffice in Litium or is this some feature that is only built into…

I have looked into that thread, but the main issue here is why the order is in waiting confirmation when a visitor places order in the application.

The reason is in the error message. The orderstatebuilder could not determine if current user is connected to the organization that is connected to the order or the current user is not order placer or order approver in that organization. I dont know what user Id = “00000000-0000-0000-0000-000000000…

Order state waiting confirmation

Questions

NilsN April 7, 2021, 5:53am 2

Have a look at this thread:

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Possible to transition Litium B2B order processor order from backoffice Questions	9	796	December 5, 2019
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Order state waiting confirmation

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