We have some customers where paypal fails to capture the amount.
we get paymentstatus: InitiatedCompleteTransaction
The transaction message looks like this:
13.12.2020 10:43:02 PayPal Init Auth CorrelationID: 783904ae8feb3
2020-12-13 10:44:09 PayPal: Reserve succeeded.
2020-12-13 10:44:24 PayPal: Canceled by the user.
But on the customers paypal account it looks like the amount is reserved and not yet collected.
What does InitiatedCompleteTransaction mean? can´t find any documentation on this state.
Did it start to collect the payment and got stuck?
Litium version: 7.4